Sailebots require mailboxes to send emails on the Sailebot owner’s behalf. This document outlines the three approaches available for mailbox setup, each with different advantages and considerations.
1. Customer-Provided Subdomains with Customer-Owned Inboxes (Recommended)
Format example: johnsmith@info.customerdomain.com
How it works:
Sailebots send emails from subdomains connected to your website
Your company creates and maintains ownership of all inboxes
Separate from the Sailebot owner’s primary email addresses
Your Sailebot will:
Process all incoming responses
Read and analyze message content
React appropriately to prospect replies
Qualify leads based on response criteria
Continuously learn to improve performance
Benefits:
Maximum brand alignment with your domain
Full company control over inbox creation and access
2. Customer-Provided Subdomains with Sailes-Managed Inboxes
Format example: johnsmith@info.customerdomain.com
How it works:
Sailebots send emails from subdomains connected to your website
Sailes handles the creation and management of all inboxes
Separate from the Sailebot owner’s primary email addresses
Your Sailebot will:
Process all incoming responses
Read and analyze message content
React appropriately to prospect replies
Qualify leads based on response criteria
Continuously learn to improve performance
Benefits:
Reduced technical overhead for your team
Sailes handles all inbox setup and maintenance
Maintains brand alignment with your domain
3. Sailes-Sourced Marketing Domains with Sailes-Managed Inboxes
Format example: johnsmith@customerdomain-info.com
How it works:
Sailebots automatically source, purchase and configure marketing domains on your behalf
Domains redirect to your website (not Sailes-branded)
Sailes creates and manages all inboxes
Requires additional costs and longer warm-up period
Benefits:
Complete independence from your core domains
No technical setup required from your team
Note: Option 3 will always be implemented to some extent, even if Options 1 or 2 are selected. It ensures smoother onboarding, better deliverability, and a safe fallback domain during early-stage ramp-up.
All 3 approaches include
Sailes inbox placement scoring
Deliverability health monitoring
Protection of your primary email traffic
One-day configuration timeline
Optional deployment of marketing domains in support of the core sending infrastructure to boost volume as needed
Next Steps
Contact your Sailes account manager to discuss which option best fits your organization's needs and to begin the setup process.
Other resources
See more advice and answers from the Sailes Support team in our Knowledge Center↗